Shipping Policy – SLOANEQUIP
Thank you for choosing SLOANEQUIP for your purchase. This Shipping Policy outlines important information regarding the shipping and delivery of your orders from our website.
- Order Processing Time:
- All orders are processed within 1-3 business days (excluding weekends and holidays) upon receiving payment verification.
- Please note that orders placed after 8 PM will be processed on the following business day.
- Shipping Methods and Delivery:
- We offer various shipping methods to ensure prompt and reliable delivery of your orders.
- The available shipping methods, estimated delivery times, and associated costs will be displayed during the checkout process.
- Please note that the estimated delivery times are provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseen circumstances.
- Shipping Confirmation and Tracking:
- Once your order is shipped, you will receive a shipping confirmation email containing the tracking number and instructions on how to track your package.
- Please allow up to 24 hours for the tracking information to become available.
- Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order.
- The shipping costs will be calculated and displayed during the checkout process.
- Please note that additional customs duties, taxes, or fees may apply for international shipments and are the responsibility of the recipient.
- Shipping Address:
- It is your responsibility to provide accurate and complete shipping address information.
- We are not responsible for any delays, delivery failures, or additional shipping charges due to incorrect or incomplete address information provided by the customer.
- Shipment Damages or Losses:
- In the event that your order arrives damaged or is lost during transit, please contact our customer support immediately.
- We will work with the shipping carrier to resolve the issue and provide a suitable solution.
- Order Tracking and Support:
- If you have any questions or need assistance with tracking your order, please contact our customer support at support@sloanequip.com. Our dedicated team will be happy to assist you.
We strive to provide a seamless and efficient shipping experience. However, please note that shipping times and delivery dates may vary depending on external factors beyond our control.
If you have any further questions or concerns regarding our Shipping Policy, please don’t hesitate to contact us at support@sloanequip.com
